Last updated: June 2026. This Privacy Policy explains how Urban Lotus Project (“we”, “us”, “our”) collects, uses and shares information when you visit urbanlotusproject.org (the “Site”), request quotes, or contact us. By using the Site you agree to the practices described here.
Who we are
Urban Lotus Project is a content and referral website covering gardening, water gardens, outdoor living and landscaping. We publish guides and reviews, earn commissions through affiliate links, and connect homeowners with independent local service professionals.
Information we collect
Information you provide
When you submit our contact form or a quote-request form, we collect the details you choose to share — typically your name, email address, phone number, postal or ZIP code, and any message or project details. We use this to respond to you and, where you request a quote, to match you with relevant service providers.
Information collected automatically
Like most websites, we automatically collect limited technical information through cookies and similar technologies — such as your IP address, browser and device type, pages viewed, referring URLs and on-site interactions. We use this to understand traffic and improve the Site.
How we use your information
- To respond to your enquiries and provide the information or quotes you request.
- To match quote requests with independent local professionals or referral partners.
- To operate, analyse and improve the Site and our content.
- To detect, prevent and address spam, abuse or security issues.
- To comply with legal obligations.
Affiliate links and Amazon Associates
Some links on this Site are affiliate links, meaning we may earn a commission if you click through and make a purchase, at no additional cost to you. As an Amazon Associate we earn from qualifying purchases. Affiliate programs and their partners may use cookies to attribute purchases; this does not change the price you pay.
Quote matching and sharing with service partners
If you request a quote, you are asking us to share your request details with one or more independent local professionals or a third-party lead network so they can contact you with quotes. Those professionals and networks are independent businesses with their own privacy practices, and the information you provide for a quote will be shared with them for that purpose. We are not responsible for their handling of your data once shared, and we encourage you to review their policies.
Cookies and analytics
We use Google Analytics (GA4) to understand how visitors use the Site. Google may set cookies and process data such as your IP address and usage events on our behalf. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google’s opt-out browser add-on. We may also track non-identifying interaction events (for example, clicks on affiliate or contact buttons) to measure the Site’s performance.
Third parties
We share information with service providers and partners only as needed to run the Site and fulfil your requests — for example, our hosting provider, email delivery service, analytics provider (Google), affiliate networks (such as Amazon), and the local professionals or lead networks you ask us to connect you with. We do not sell your personal information.
Data retention
We keep enquiry and quote-request details only as long as needed to respond to you and for reasonable record-keeping, after which we delete or anonymise them. Analytics data is retained according to our analytics provider’s settings.
Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To make a request, contact us using the details below and we will respond in line with applicable law.
Children’s privacy
The Site is intended for adults and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
International visitors
We serve visitors in the United States, Singapore and elsewhere. If you access the Site from outside the country where our systems or providers are located, your information may be transferred to and processed in other countries with different data-protection laws.
Changes to this policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when we do, and material changes will be reflected on this page.
Contact us
If you have questions about this Privacy Policy or your information, please reach out via our contact page.
This policy is provided for general information and is not legal advice. You should review and adapt it to your specific business and the laws that apply to you.